FAQs – Green Restoration

Mold Damage Restoration FAQs

Is mold dangerous?

Mold in your home is dangerous and can cause considerable health problems. This is especially true for those who already suffer from an allergy, have a weakened immune system, or deal with respiratory problems. Common health problems caused or worsened by mold include:

breathing problems
allergies
aspergillosis
inflammation
infection
bronchitis
chronic rhinosinusitis
other health issues

Can I use bleach to kill mold?

Simply put, bleach can be used to remove some mold traces you find on nonporous surfaces. However, bleach will NOT clean mold. When you notice a mold infestation on a porous surface, the mold has already spread deep inside it. After the infestation happens, mold keeps spreading under the visible surface of porous materials. If you just clean the surface with bleach or a similar solution, mold will return in a short time.

What is the difference between mold and mildew?

Both mildew and mold are fungi we often find inside our homes. They spread easily, thrive when the environment is moist, and can live on different surfaces. It is difficult to remove them, and when you do not do it properly, these harmful microorganisms quickly affect a much larger part of your home. We can describe mildew as a type of mold and mold as a fungus that grows in green or black patches and features multiple identical nuclei. Those patches can easily penetrate affected materials.

Will homeowner's insurance cover mold removal?

Sometimes, mold remediation is covered by homeowner’s insurance. It can also be included in water damage repairs. However, not all policies cover mold removal related procedures. Get in touch with your provider to see if you are covered or not.

Do I need to leave my home during mold removal?

Usually, mold remediation does not force you to move out of the home. We enclose the work area with the use of plastic sheeting and completely isolate it. However, there are exceptions to this. For instance, when a critical room is affected, like the only bathroom or the kitchen, you might want to consider leaving home and arrange temporary quarters. A full mold remediation project can take 5 to 10 days and the area we work on is not accessible during the time.

What mold removal and remediation services does Green Restoration offer?

Green Restoration offers full-service mold removal and remediation using innovative and eco-friendly solutions to keep you, your family, and the enviornment safe. Visit our Mold Restoration Services page to learn more about our offerings.

When is mold remediation required?

It is important to note that a property’s size will determine the extent of mold remediation services you may require. If there have been reports or evidence showing signs of an infestation, then one could consider calling an experienced mold remediation company who can assess and take necessary measures on-site immediately, as well as provide education about how best practices keep your home healthy so this doesn’t happen again.

Additionally, if someone is displaying sudden onset respiratory problems that seem out of the blue, its possible they may have been infected by mycotoxins produced through their exposure to molds.

Is mold remediation necessary?

Mold remediation is critical in preventing more issues from occurring. Opting to not seek professional help can be detrimental to you and your family’s health, as well as a risk of re-infestation.

What are some mold remediation methods?

Some of the most effective and common mold remediation techniques include isolation, vacuuming, deep cleaning, moisture assessment, and re-assessments.

How long does mold remediation take?

The length of time it takes to complete the entire mold remediation process varies depending on a few factors. These include how much mold is present and where in your home’s structure you’re dealing with, as well the type of material that has been contaminated by fungal growths (e..g., wood). Generally; the Mold Remediation process could range anywhere from one to five days.

Who pays for mold remediation?

Generally, home insurance covers mold damage if it was caused by what insurance companies call “covered peril”. Check and see if your home insurance provider covers this, otherwise, they will likely not cover mold damage.

What are the health risks of mold exposure?

There are a number of health risks associated with mold exposure, including respiratory problems, allergies, and asthma. Mold can also cause serious health problems for people with compromised immune systems. It is important to avoid exposure to mold if possible, and to seek medical attention if you think you have been exposed.

What are signs that I need professional mold remediation services?

If you see any of the following signs, you should call a professional:

Strong, musty odor
Allergic reactions such as sneezing, coughing, and itchy eyes
Water damage or excessive moisture in your home
Aging infrastructure (e.g. cracked tiles, peeling paint, etc.)
The presence of mold

Can I clean up mold myself?

It is generally not recommended to clean up mold yourself, as it can be dangerous if you do not have the proper training and equipment. It is best to call a professional if you believe you have a mold problem. Though you might find a lot of DIY tips online, and some can be helpful, we do not recommend them due to the health risks.

How do I know if my mold cleanup was successful?

The best way to see if mold cleanup was successful is to monitor the area for any further growth. If new mold appears after a few weeks, it may mean that the cleanup was not successful and you will need to take additional steps. It is also important to keep in mind that some molds are not visible and may only be detectable through testing.

Another way to ensure that the mold cleanup was successful is by opting for air quality testing by a 3rd party industrial hygienist. For example, in New York state if you have mold damage larger than 30 or 60 ft, you are require to hire an industrial hygienist. If the mold damage is significantly large, an industrial hygeniest should be included on the project to do mold testing and clearance testing after the remediation company has finished the work.

What should I do if I find mold in my home or business?

If you find mold in your home or business, it is important to take action right away. You can clean up the mold yourself, or call a professional to help. It is also important to investigate the source of the water that caused the mold and take steps to fix it. It could be different sources causing mold to grow. For example, relative humidity level not maintained properly, flood damage, condensation from AC, burst pipes, appliances leaking, plumbing leaks, roof leaks, etc.

What mold remediation techniques do you use?

At Green Restoration, we utilize environmentally friendly and safe products as well as equipment such as dehumidifiers, air scrubbers, dry ice blasting, and thermo heat.

How will a professional determine if my home needs mold remediation services?

The professionals at Green Restoration will likely do an inspection of your home to look for any water damage, moisture issues, or signs of mold. They may also test the air quality in your home to see if it’s safe to breathe.

What is the process of mold remediation?

The process of mold remediation will vary depending on the severity of the mold issue, but it typically involves identifying and removing the source of moisture, cleaning up any visible mold, and treating any affected areas.

Does a flooded basement cause mold?

A flooded basement can cause mold if the area is not dried out quickly. Mold requires four things to grow: moisture, warmth, darkness, and food. So, if you have a wet basement that is warm and dark, it’s a perfect environment for mold to grow. To prevent mold growth, you’ll need to dry out the area as quickly as possible. This can be done by opening windows and doors, running fans, and using a dehumidifier.

Water Damage Restoration FAQs

What is your water damage restoration process?

Every water damage situation is different and has its own unique solution to it. However, the general process is the same and consists of the following steps:

Contact. Our specialist will ask you a couple of questions that will help us in dealing with your water problem efficiently and quickly. This initial contact is very necessary for an efficient and fast restoration.
Water Damage Inspection and Assessment. We also inspect the water damage caused to your property and then create an effective plan for its successful restoration.
Water Extraction and Removal. Usually, thousands and hundreds of gallons of water are removed via pumps and vacuums. Our professionals focus on starting this process right away in order to reduce damage and help in the prevention of mold growth.
Dehumidification and Drying. After the water is removed, our special equipment targets the water that is not easy to access. This process makes use of scientific drying methods in order to draw out the water and moisture left behind via dehumidifiers and air movers.
Sanitizing and Cleaning. Water damage affects your furniture, belongings, clothing, and other items, and we ensure that your items can be revived using specialized techniques. Our experts also sanitize the area using antimicrobial treatments and remove odor via fogging equipment and industrial air scrubbers.
Restoration. This is the last step and restores your property to its pre-damage condition. This restoration step can be minor, such as replacing some drywall panels, and sometimes it can be major, such as the reconstruction of the entire house.

What are water mitigation services?

Any time water ends up where it’s not supposed to, the consequences can be disastrous. From a flooded basement and leaking pipes to sewage backups and septic tank failures, you can count on our professionals to handle your water damage the right way. Water mitigation services will help you not only get rid of unwanted water, but also prevent further damage of mold and mildew and get your property back to normal.

What water damage restoration services does Green Restoration offer?

Green Restoration offers full-service water damage restoration services using innovative and eco-friendly solutions to keep you, your family, and the enviornment safe. Visit our Water Damage Restoration Services page to learn more about our offerings.

What are some basic water damage tips?

After any water damage, your main focus must be safety. You should ask yourself whether it is safe to stay in or even enter your house. Look out for electrical hazards and wet materials in the house that can cause slipping.

Call professionals to help you get things in order. Prior to their arrival, you can follow these tips to stay safe

Avoid walking through damaged areas unnecessarily to prevent the spread of soot particles.
Cover electronic and undamaged items with a piece of cloth so that they remain safe from soot.
Don’t try to fix a faulty electric circuit or gas pipeline.
Stay away from cracked ceilings or walls.
Avoid consuming food items affected by smoke or soot.
Avoid using electric switches in affected areas.
Avoid using laundry items affected by smoke or soot.
If your property is covered by insurance, get in touch with your agent to begin your claim.
Secure any valuables to protect them from burglars.

What are the signs that your property has water damage?

The most common indication that your home or business has water damage is the presence of dampness. Dampness is often caused by water leakage from a roof, pipe, or internal condensation. Another sign of water damage is musty odors and stains present in various areas of the property. If you experience any of these symptoms, it is best to call the professionals at Green Restoration immediately.

What can I do to minimize the effects of water damage until a professional can come and help?

The first thing you should do is try to stop the water from coming in. If you can close the door to the room that’s flooding, do so. If there’s a lot of water coming in, you may need to place some buckets or pots around the room to catch it. Once you’ve stopped the water from coming in, you need to start drying out the room. You can do this by using a fan or dehumidifier. If there’s a lot of water damage, you may need to remove the wet carpet and padding. You should also open up the windows and doors to let fresh air flow in. These steps should help until professionals can arrive and ensure the property is dry.

How can I prevent water damage from occurring during the winter season?

Here are some helpful suggestions for protecting your home and property against freezing temperatures, water damage , and repair costs.

Store garden hoses properly and make sure to drain the hose. Unscrew or unclamp the hose from the spigot, coiling the hose on the ground next to the spigot until spring thaw.
Remove and store window screens and roll up exterior doors. Cover outdoor faucets with insulated covers to prevent water from freezing inside pipes.
Keep gutters free from debris to allow proper drainage.
Inspect your roof for missing or damaged shingles and have them repaired before the first snowfall.
Make sure downspouts are extended at least five feet away from your home and discharge water onto unpaved ground.
Seal cracks and openings around your home’s foundation and exterior walls with caulk or insulation.
If you have a crawlspace, insulate the exposed flooring and seal all cracks and openings.
Install a sump pump with a backup battery to prevent water accumulation in your basement or crawlspace.

Water damage can be extremely costly to repair, so it is important to prepare for the winter season as best as you can using the tips above. If you follow all of the suggestions above and still face water damage, do not hesitate to call the professionals at Green Restoration.

What should I do if my pipes burst?

If your pipes have burst, the most important thing to do is to turn off the water supply. Once the water is turned off, you can start to assess the damage and figure out what needs to be done next. If there is a lot of water damage, call the professionals at Green Restoration to come and help.

How should I prepare my pipes for the winter season?

The best way to prepare your pipes for the winter season is by using insulation. You can buy pipe insulation at most home improvement stores. The insulation will help to keep your pipes warm and prevent them from freezing.

Does homeowners insurance cover water damage?

An insurance claim might help cover some water damage costs if you have coverage through an employer or other sources, like mutual funds, that offer protection against floods as part of their investments.

The information here can help show how much money is available from various insurance policies, including personal injury liability (PIL) along with property damage forms.

Does water damage decrease home value?

You can’t put a price on your home. The amount that the water damage decreases its value is limited by identifying it, contacting an experienced restoration company like Green Restoration, and repairing any issues quickly before they get worse!

How long does water damage restoration take?

After a home has been damaged by water, it needs to be dried out and cleaned up. This can take anywhere from three days for quick repairs all the way up to five days, depending on how long you were exposed as well what type of structural damages there are in your property.

How long does it take to restore a property after it has faced fire damage?

This is a difficult question to answer as the time it takes to restore a property after fire damage can vary greatly depending on the extent of the damage, the materials used in the construction of the property, and other factors. However, in general, it is safe to say that it will take several weeks or even months to restore a property after a fire. To get a more accurate estimate for your particular situation, call the professionals at Green Restoration today.

What should I do if I have water damage in my home?

If you have water damage in your home, the first thing you should do is call a professional water damage restoration company. They will be able to assess the damage and begin the process of restoring your home back to its pre-damaged state.

What is included in water damage restoration?

Water damage restoration typically includes the removal of all water-damaged materials, drying and dehumidifying the affected areas, and repairing or rebuilding any damaged structures.

How do I prevent my basement from flooding in heavy rain?

There are a few things you can do to prevent your basement from flooding in heavy rain. First, make sure that your gutters and downspouts are clean and clear of debris. This will allow water to flow freely away from your home. Second, consider installing a sump pump in your basement to remove any water that does enter. Finally, make sure that you know where your main water shut-off valve is located in case you need to quickly turn off the water to your home.

How do you get rid of flood water in the basement?

The first step is to remove any standing water. This can be done with a wet/dry vacuum or by mopping up the water with towels. Once the majority of the water has been removed, you’ll need to dry out the area as quickly as possible to prevent mold growth. This can be done by opening windows and doors, running fans, and using a dehumidifier.

Fire Damage Restoration FAQs

What tips should a homeowner follow after a fire damage incident?

Call professionals to help you get things in order. Prior to their arrival, you can follow these tips to stay safe:

Avoid walking through damaged areas unnecessarily to prevent the spread of soot particles.
Cover electronic and undamaged items with a piece of cloth so that they remain safe from soot.
Don’t try to fix a faulty electric circuit or gas pipeline.
Stay away from cracked ceilings or walls.
Avoid consuming food items affected by smoke or soot.
Avoid using electric switches in affected areas.
Avoid using laundry items affected by smoke or soot.
If your property is covered by insurance, get in touch with your agent to begin your claim.
Secure any valuables to protect them from burglars.

What fire damage restoration services does green restoration offer?

Green Restoration offers full-service fire damage restoration services using innovative and eco-friendly solutions to keep you, your family, and the environment safe. Visit our Fire Damage Restoration Services page to learn more about our offerings.

Is it safe to stay in my home after fire damage, and during the restoration process?

This depends upon the complexity of the fire damage. If the damage only spread to one room or part of the property, residents may be able to stay. However, it may be more beneficial to vacate the property until it is restored for both safety reasons, and so that the professionals at Green Restoration can complete the work in a timely and thorough manner. Speak to our professionals, and we can discuss what is appropriate for your unique situation!

Can items not fully damaged by fire be restored?

For the most part, yes. Items that have not been totally incinerated can be sent out to a specialist who may be able to clean and revitalize them. At Green Restoration, we will work hard to ensure that we can restore as many of your possession as possible.

What are the most common causes of residential and commercial fires?

The leading causes of residential and commercial fires are carelessly discarded smoking materials and cooking equipment. To prevent these common fire hazards, take precautions while you’re cooking– particularly if you’re frying or broiling food. If grease catches on fire in your kitchen, smother it with a pot lid or baking soda to extinguish the flames.

How can I prevent winter house fires?

One of the best ways to prevent a winter house fire is to keep your fireplace and chimney clean. Make sure you have a screen in front of the fireplace, and never leave a fire burning unattended. Be sure to put out all fires before going to bed or leaving the house.

What items should I keep with me if I have to leave after a fire?

If you have to leave your home after a fire, it is important to take some essential items with you. Depending on the circumstances, you may have to leave quickly and may not have time to gather many things. However, there are some essentials that you should always try to keep with you if you have to evacuate. This includes essential documents, such as your driver’s license, passport, and insurance papers. It is also important to take along some money and a change of clothes.

Should I turn off my water, electrical, and HVAC system during the restoration process?

The local fire department will tell you whether or not you are permitted to turn on your utilities. If you are not, they will assist in turning all systems off. If it is not safe for you and your family to stay, it may be best to turn utilities off no matter what!

How long does it take to restore a property after it has faced fire damage?

How should I prepare before calling my insurance company?

After the damage is done, visit your property and make a list of everything that has perished and everything that needs to be restore. This will help your insurance company before they send out someone to also review the damage.

Do I need to hire a professional for fire damage restoration, or can I do it myself?

This depends on how serious the damage is. In most instances, it is safest to hire a professional company to ensure that everything is properly restored. A professional like Green Restoration has the equipment and experience to make sure that the job is done right. This will also save you the time and trauma you may face doing the job on your own.

Why should I hire Green Restoration for fire damage services?

Green Restoration is a full-service restoration firm that has countless years of industry experience when it comes to fire damage restoration. With a staff of licensed, experienced professionals and top-of-the-line industry equipment, we can have your home back to its original condition in no time!

AIR DUCT CLEANING FAQS

What is air duct cleaning?

Air duct cleaning is the process of removing contaminants from the air ducts in your home. This includes dust, dirt, debris, and any other impurities that can cause allergies or respiratory problems.

Why should I have my air ducts cleaned?

You should have your air ducts cleaned if you are experiencing any of the following problems:

Allergies or asthma
Mold or mildew growth
Unpleasant odors
Dusty furniture
Poor air quality

How often should I have my air ducts cleaned?

You should have your air ducts cleaned annually, or more often if you are experiencing any of the problems mentioned above.

What are the benefits of air duct cleaning?

The benefits of air duct cleaning include improved air quality, reduced allergies and asthma symptoms, and a reduction in the amount of dust and debris in your home. Air duct cleaning can also help to extend the life of your HVAC system.

How long will it take to have my air ducts cleaned?

It depends on the size of your house and the condition of your ductwork. Most homes take between 2-4 hours to clean.

What happens if I don't clean my air ducts?

If you don’t clean your air ducts, the dirt and dust will continue to circulate throughout your home, which can lead to respiratory problems and other health issues.

RECONSTRUCTION FAQS

What kind of reconstruction services do you offer?

We offer the following reconstruction services to our clients:

Residential Reconstruction. No matter what type of damage your home has sustained, our experts can return your family to a safe and health environment.
Commercial Restoration. If your business needs restoration services, you’re likely losing out on making money while you’re waiting for your building to be repaired. We can get the job done as efficiently as possible, so you can get back to business.
Demolition and Removal of Debris. When damage is severe enough, a total redo may be required. We have the experience and equipment to remove dangerous debris and demo whatever can’t be saved.
Structural Stabilization. Structural damage is no problem for our team. Let us ensure that your property is safe and stable throughout the reconstruction process.

Do I need professional help with my commercial reconstruction project?

Professional help can provide to be integral to the restoration experience. Some signs that you would greatly benefit from our commercial restoration services include:

The damage is too extensive for you to repair alone.
You need the job done quickly so you can get back to business.
You do not have the right equipment to restore the property.
You do not have enough manpower to bring the facility back to its former state.

What types of items do you remove with your demolition and debris removal services?

We can completely remove the following items:

Frames
Plasterboard
Windows
Floorboards
Concrete removal
Shingles
Windows
Corrugated iron
Sheetrock
Tiling
Drywall
Debris
Canvas
Walls
Flooring
Wallboard
Hot tub removal
Removal of yard waste
Appliance removal
Removal of trash
Furniture removal
Mattress disposal
Disposing and recycling of television
E-waste disposal
Removal of garbage
Refrigerator disposal

Why is it important to remove asbestos as soon as possible?

Asbestos is made of thousands of tiny fibers. Because these fibers are so small and so sharp, they can be inhaled in the air, then lodge themselves in human lung tissue. When these fibers are inhaled over a long period of time, they can accumulate in the respiratory system and can lead to a wide range of respiratory illnesses and lung diseases, including many kinds of cancer. Fortuantely, Green Restoration can help removal asbestos safely and completely.

PET DANDER REMOVAL FAQS

What are signs that my property needs pet dander removal services?

Some signs that your property may need pet dander removal services include an increase in asthma or allergy symptoms, pets spending more time indoors, and a buildup of pet hair and dander. If you’re unsure whether or not you need professional pet dander removal services, contact a qualified contractor for assistance.

How do pet dander removal services work?

Pet dander removal services work by removing all traces of pet dander, hair, and urine from your property. This may be done through a variety of methods, such as vacuuming, steam cleaning, and chemical treatments. It’s important to choose a contractor that has experience with pet dander removal services to ensure that your property is properly cleaned.

How soon can I expect results from pet dander removal services?

Most pet dander removal services provide near-immediate results. However, it’s important to allow enough time for the contractor to properly clean your property. Speak with your contractor for more information on expected results.

How often should I have pet dander removal services performed?

The frequency of pet dander removal services depends on a variety of factors, such as the size of your property, the number of pets living there, and the severity of your allergy or asthma symptoms. Most contractors recommend having your property cleaned at least once a year, but it’s important to speak with your contractor for more specific recommendations.

ALLERGEN REMOVAL FAQS

How effective are allergen removal treatments?

Allergen removal treatments can be very effective in reducing or eliminating allergens from a space. However, the effectiveness of the treatment will depend on the type of treatment used, the severity of the allergy, and the size and condition of the space.

Are allergen removal treatments safe?

Allergen removal treatments can be safe when performed by a qualified professional. However, it is important to consult with a professional before undergoing any treatment to ensure that it is safe for you.

What are the benefits of allergen removal treatments?

Allergen removal treatments can provide a range of benefits, including reducing or eliminating allergens from a space, improving air quality, and improving your overall health. They can also be helpful in preventing asthma attacks and other respiratory problems.

What are some signs that my property needs allergen removal services?

If you are experiencing allergy symptoms such as sneezing, coughing, watery eyes, or a runny nose, then your property may benefit from allergen removal services. Additionally, if you have asthma or another respiratory condition, then allergen removal treatments may be helpful in improving your health.

MOLD INSPECTION FAQS

What is mold?

Mold is a type of fungus that can grow both indoors and outdoors. It can cause adverse health effects in humans, so it’s important to know how to identify and address any mold issues.

Should I get a mold inspection when buying a house?

Even if you don’t notice any signs of mold, it’s a good idea to have your new property inspected by an expert. Mold can cause serious health problems and should not be taken lightly!

Does my landlord have to pay for mold inspection?

The presence of black mold in the home can have serious consequences for both tenants and landlords. If your landlord disagrees with any concerns about whether their rental unit may be contaminated, then it’s ultimately up to you to pay for an inspection and testing. If they refuse to even consider, such issues could open your landlord up to vulnerable liability claims from tenants.

Does mold require a specialized inspection?

In a general home inspection, mold may often be overlooked. This is why a specialized inspection is necessary to find and eliminate any mold that may be present in your home.

Does a home inspection include mold?

Although not required, a home inspector will mention obvious signs of mold during their inspection and the possible presence or even growths on your structural materials that could be due to mold.